A Framework for Customer Relationship Management

A Framework for Customer Relationship Management - A Framework for Customer Relationship Management Russell S Winer T he essence of the information technology revolution and in particular the World Wide Web is the

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TITLE:	A Framework for Customer Relationship Management
PDF URL:	http://gvoss.cox.smu.edu/CRM.pdf
THUMBNAIL:	http://free.pagepeeker.com/v2/thumbs.php?size=x&url=gvoss.cox.smu.edu%2FCRM.pdf
SOURCE DOMAIN:	gvoss.cox.smu.edu

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